QuickBooks H series errors usually occur when there are issues with the QB company files. One common error from this series is the QuickBooks error H505, which arises while opening or accessing the company file. This error code is a result of an incorrect hosting configuration, among other possible reasons. If you are getting QuickBooks error code H505, you can follow the common reasons and effective solutions provided below to eliminate the issue once and for all.
If you are having difficulty performing the steps or resolving the error code on your own, you can reach out to us at 1.855.738.2784 and get assistance from our support team.
Possible Factors Leading to QuickBooks Desktop Error H505
QuickBooks error message H505 can arise due to the following possible reasons –
- Your application’s hosting settings are incorrect, and you need to modify them.
- The host PC is not set as the multi-hosting device on the network, leading to connection issues on the workstation.
- The network data file is not running correctly, and it might be damaged/corrupted.
- QuickBooks is unable to find the IP address of your system, causing a connection while accessing the company file.
- The database service is not running correctly or is unable to scan the files and folders in QuickBooks.
- You are trying to access a company file that is already being accessed by another workstation in single-user hosting mode.
Read More: How do I restart QuickBooks Database Server Manager?
How do you Rectify QuickBooks Company File Error H505?
QuickBooks multi-user error H505 can be easily fixed by using the solutions provided below –
Step 1 – Activate the File Doctor Feature of the QB Tool Hub
You need to ensure that the company files are running correctly by repairing the damage or corruption with the file doctor tool –
- Download the QuickBooks Tool Hub setup file from Intuit’s official site and follow the on-screen prompts to install the utility on your PC.
- Once installed, run the tool hub utility and go to the Company File Issues tab to select the QuickBooks File Doctor Tool.
- Run the tool and browse your company file to select the Check your File and Network option to run a damage repair.
- Lastly, rerun QuickBooks to check if the H505 error is fixed and if you are able to access your company file correctly.
Step 2 – Modify the Hosting Settings on the Server PC and Network Workstations
You can eliminate QB error code H505 by changing the hosting setup on your host computer and workstations –
- Open QuickBooks on your server computer and go to the File menu to access the Utilities drop-down menu.
- Select the Host Multi-user Access option to enable the multi-hosting setup, and once done, open your workstation.
- Access QuickBooks on the workstation and select the Stop Hosting Multi-user Access option from the File menu to disable the setup.
Conclusion
You can reliably rectify QuickBooks error H505 by using the steps provided in this blog. If the error code persists, you can reach out to us at 1.855.738.2784 to get assistance from our team of QB experts.
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