The QuickBooks payroll function can be run to perform various functions, like tax calculations and direct deposits. To use the feature correctly, you need to update QuickBooks payroll and download the latest maintenance release. But sometimes, issues can arise while updating payroll, which can lead to QuickBooks error PS038. This error code can occur due to many reasons, like an outdated QuickBooks application. In this article, we are going to help you resolve QuickBooks error code PS038 with easy steps.

If you are unable to resolve the error code on your own, you can reach out to us at 1.855.738.2784 and get assistance from our team of QB experts.

Possible Factors Leading to QuickBooks Payroll Error PS038

QuickBooks error message PS038 can arise due to the following possible reasons –

• Your QuickBooks Desktop is not updated to the latest version, and you need to download the latest updates before upgrading your payroll.
• The payroll tax table has become obsolete, and you need to upgrade it to run the payroll function correctly.
• While sending the payment through the QB payroll function, the paychecks got stuck online.
• There are network connectivity issues while running the payroll updates in QuickBooks.
• There is some data damage in QuickBooks, which is interfering with running the payroll function.

How to Easily Address QuickBooks Update Error PS038?

QuickBooks Desktop error PS038 can be easily removed by following the solutions provided below –

Step 1 – Identify the Stuck Paychecks by Checking their Status

There are chances that your paychecks are stuck online to send, and that may be a cause for QB error code PS038. To ensure the paychecks are correct, follow the steps provided below -

• Go to the Edit tab and select the Find option to choose the Advanced tab.
• From the filter section, select the Detail Level option and click on Summary Only.
• From the filter section, select the Online Status option and from the drop-down menu, choose the Online to Send option.
• Now click the Find to see the paychecks option and verify the data to detect the stuck paychecks.
• Once the paychecks are identified, you need to fix the issue by rebuilding the data in the next step.

Step 2 – Verify and Rebuild the Company Data from the File Menu

The QuickBooks payroll issue can be easily removed by detecting and fixing the company file data -

• Open QuickBooks Desktop and go to the File menu to select the Utilities drop-down menu.
• Select the Verify Data option and click OK to close all open windows.
• If QuickBooks doesn’t detect any problem with your data, click OK and open QuickBooks Desktop.
• Go to the File menu and select the Utilities drop-down menu to select the Rebuild Data option.
• Create a data backup and save it to rerun QuickBooks and check the status of the payroll problems.

Conclusion

You can easily eliminate QuickBooks error PS038 by using the solutions provided in this blog. If the error code persists, you can call us at 1.855.738.2784 and get professional help from our technical team.