QuickBooks is an accounting software with many different versions that meet the needs of its users. The software is capable of creating precise financial reports, and tax forms and also helps the users in monitoring the cash flow. However, the software can sometimes behave abnormally due to internal issues. Sometimes, QuickBooks Closes unexpectedly, terminating all the ongoing tasks. If you also encounter random crashes in your QuickBooks, go through this blog till the end to figure out the reasons it happens and ways to prevent it.
Give a call at 1.855.738.2784 to rectify this error quickly with the guidance of a QB support representative.
Reasons
The primary reasons for frequent crashes in QuickBooks are mentioned below -
- Some of the program files are damaged and no longer readable for the software.
- QuickBooks doesn’t have the required permissions to access the system drive files or use the system resources.
- Security software on your computer blocks an essential QB file or process.
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Solutions
The practical methods to get rid of this runtime issue in QuickBooks are defined below -
Solution 1- Recreate the QBWUSER.ini file
The QBWUSER.ini file stores the records of all the company files opened in the software and the details of the accounts that were signed into the files. QuickBooks can develop issues and crash randomly when the file fails to run or turns into an unsupported format. This can happen due to data corruption in your hard disk or if your QB data gets hit by a virus. You can resolve the problem by recreating the QBWUSER.ini file as shown in the steps below -
- Open the file explorer and visit C:\Users\Username\AppData\Local\Intuit\QBversion.
- Go inside the QuickBooks folder and find the QBWUSER.ini file.
- Right-click the QBWUSER.ini file and click Rename.
- Add ‘.old’ to the file name and save the file as QBWUSER.ini.old.
- Open your QuickBooks and try to perform the task that caused this error earlier.
Jump to the next solution if the software shuts down randomly.
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Solution 2- Ensure QB files aren’t quarantined and run the software in Administrator mode
QuickBooks might also struggle to run if security software isolates its files and processes. This will cause the software to malfunction in the absence of the required files or when it cannot run its background processes. Open your antivirus and ensure no QuickBooks processes like QBDBMgrn.exe, QBDBMgr.exe, QBUpdate.exe, etc., are blocked or quarantined. The software also faces trouble running if it isn’t allotted the required system resources and does not have permission to access the internet or system files. Fix the issue by running the software in Administrator mode as shown in these steps -
- Type ‘QuickBooks’ in the search bar and right-click its launch icon.
- Select the Open file location option and right-click the software launch icon again.
- Click Properties and go to the Compatibility tab in the next window.
- Mark the Run this program as Administrator checkbox with a single click.
- Try using the software in Admin mode.
Conclusion
This blog explains why QuickBooks Closes unexpectedly on your system without any warnings. The adequate techniques to counter the issue are mentioned in the blog, and we hope you’ll apply them to avoid unexpected crashes in your QuickBooks.
If you encounter any problems while applying the solutions, contact a QB support team at 1.855.738.2784.
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