QuickBooks payroll is a reliable service offered by the software to calculate the taxes on employee salaries and withhold the amount before releasing the wages. The users can sometimes face QuickBooks error 15240 while updating the service due to network connectivity issues. If you also run into this error code while updating payroll in your QBDT, go through this blog to figure out why this error develops and the methods to kick it out from your system.

Feel free to approach our team of QB experts at 1.855.738.2784 for troubleshooting guidance to counter the issue.

Why did the QB payroll update fail after the occurrence of this error?

The payroll update process instantly stops when this error code is displayed on your QBDT screen. The potential triggers for error 15240 in QuickBooks Desktop are mentioned below-

• The time and date on your system clock are inaccurate, leading to network connectivity issues while downloading the payroll updates.
• The SSL settings in your Windows are misconfigured, causing problems when the system browser connects with the web services.
• QuickBooks doesn’t have admin permissions to access the update package location or use the internet to download the updates.

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Measures you can take to resolve the payroll error

Updating the payroll service becomes impossible once QuickBooks error message 15240 appears on the screen. You must apply the following steps to rectify the issues triggering this payroll error-

Method 1- Configure the internet settings in your Windows to fix the SSL settings

Secure Sockets Layer (SSL) is a protocol employed in Windows to protect your system data from unauthorized access and malicious threats when you transfer it over the internet. In case the SSL settings aren’t properly configured, you might face problems accessing the internet on all the PC applications, including QuickBooks. The payroll updates instantly fail when the internet connection breaks and the QuickBooks error code 15240 appears on the screen. You can resolve the issue by fixing the SSL settings as shown in the following steps-

• Go to the Run window on your system by pressing the Windows+R keys simultaneously.
• Erase the data filled in the command field and type ‘inetcpl.cpl.’
• Navigate to the Advanced tab in the Internet Options window and click the Security option.
• Scroll down and mark the checkboxes for Use SSL 2.0 and Use SSL 3.0.
• Tap Apply and click Ok to save the changes.

If the payroll update fails after setting up the SSL settings, move to the next solution.

Method 2- Arrange the timings on the system clock accurately

QuickBooks payroll updates might also fail if the Internet connection breaks due to inaccurate timings in the system clock. You must fix the timings accurately to ensure the Intuit servers don’t face problems syncing the timings of the payroll update. Refer to these steps-

• Right-click the system clock located on the taskbar at the bottom right of your screen.
• Tap Adjust Date and Time in the options and click the Set time automatically option.
• Close the window and reopen your QuickBooks.

Conclusion

We are now at the end of this blog explaining why QuickBooks error 15240 interrupts the payroll update on your PC. The actions needed to counter the issue are also given in the blog, which you must use to update your payroll service without problems.

Speak to our QB support team at 1.855.738.2784 if you face problems applying the methods.

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