QuickBooks is a go-to software for all the accounting needs of running a business. The software can track real-time sales, concurrently recording the data and creating customer invoices. The software also allows multiple systems in an organization to work efficiently by employing a multi-user network to share data. Users sometimes face issues while switching to multi-user mode or accessing a company file from the multi-user network. QuickBooks error h303 appears on the screen when the software fails to utilize the multi-user network. If your QuickBooks also developed this error, keep reading the blog to discover the triggers for this error and a procedure to resolve it.

You can call 1.855.738.2784 and take assistance from a QB support team to simplify the troubleshooting for you.

About the issue

You can encounter this error while opening a file on the network or switching to multi-user mode in your QuickBooks. The software fails to connect to the file because a workstation running in multi-user mode is trying to host the file. The server computer should be the only one that hosts a file in the network, and all the workstations should be set to run in single-user mode. You won’t be able to use the multi-user network until this error is removed, and there are always chances of software crashes whenever you attempt.

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Reasons

The circumstances which led to the development of this error in QuickBooks are listed below-

• A workstation running in multi-user mode attempts to host a file in the multi-user network.
• The Database Server Manager has stopped responding, and the network has been affected.
• The Data file you are trying to host/open is in an unsupported format for QuickBooks due to corruption.

Solutions

You can use the method given below to tackle this error-

Solution 1- Ensure the workstations run in single-user mode

This error is liable to occur if the hosting settings aren’t configured correctly in QuickBooks. Only the server computer should be allowed to host the company file, and all the other systems should run in single-user mode. Follow the steps mentioned underneath to check the hosting settings after closing the company file-

1. Approach the Workstation that developed this error and open QuickBooks.
2. Click on File and select Utilities.
3. Select the Stop multi-user access option if it’s visible; otherwise, you don’t have to do anything as the system is already running in single-user mode.
4. Check these settings on all the workstations that developed the error.
5. Open QuickBooks on the server computer and click on File.
6. Select Utilities and click on the Host multi-user access option.
7. Reboot all your systems to reset the network and try to access the company file now.

The issues will be resolved after using the method mentioned above.

Read More: How to Fix QuickBooks Error 1603

Conclusion

You read about QuickBooks error h303 in this blog and learned about the circumstances that foster this error in the software. You are now also aware of the steps you need to take to prevent this error from affecting the software again in the future. The QB recommended procedure to deal with this error is also included in the blog, which we hope you use to rectify this error from your QuickBooks.

Call 1.855.738.2784 to converse directly with a QB expert if you have any more doubts.

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