Are you encountering QuickBooks error 15225? If so, then read this guide. This is a payroll update error and usually appears when you try to get the payroll update. Error 15225 can arise due to incorrect firewall settings, outdated QuickBooks version, or incomplete installation. Don’t worry. We have curated this guide to help you resolve error 15225. Read the section below to understand the troubleshooting process.
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ReasonsGrounds Error 15225 Appears In QuickBooks
There are plenty of reasons for this error. We have mentioned some crucial factors that lead to error 15225 and QuickBooks error 15103 below.
- Firewall blocking QuickBooks and interrupting the update.
- Outdated QuickBooks version.
Solution For QuickBooks Error Code 15225
Here, we have listed a few solutions. These solutions will fix the triggering cause, and you will be able to download the update again.
Solution 1: Update QuickBooks
Make sure QuickBooks is updated.
Step 1: First, verify your QuickBooks version. It should be the latest one.
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1).
- Open the Product Information window.
- Check your QuickBooks version.
- Update it if it’s an old one.
Step 2: Install the update
Although QuickBooks is designed to automatically download the update, if it’s necessary, you can manually download it. Here are the steps:
- Select Update available.
- Select Install Now.
- Install the update.
- Now, you must wait here for a few minutes as the update is being installed.
- Once done, open QuickBooks.
Solution 2: Adjust Your Firewall Settings
You may also need to change your firewall settings so QuickBooks can connect and get the updates very easily. Add QuickBooks as an exception. Follow these steps:
- Open the Windows Start menu.
- Type "Windows Firewall" into the search.
- Open it.
- Click on Advanced Settings.
- Right-click on Inbound Rules.
- After that, select New Rule.
- Choose Port and click Next.
- Ensure TCP is selected.
- Navigate to the Specific local ports field.
- Enter the required ports for your QuickBooks version:
- QuickBooks Desktop 2020 and later: 8019, XXXXX.
- QuickBooks Desktop 2019: 8019, XXXXX.
- After entering the port number, click Next.
- Select Allow the Connection.
- Hit Next.
- Ensure all profiles are checked.
- Then click Next.
- Create a rule.
- After that, name it. For example, "QBPorts(year)."
- Once finished, click Finish.
Conclusion
We hope that following the above steps will help you fix the QuickBooks error 15225.
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